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HP Spectre x360 Convertible laptop sound card drivers
The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP's Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Please sign back in to continue Sign in. Complementary Content.I have only had this laptop for a week. What can i do for this issue. Let me take a moment to thank you for posting on the HP Support Forums. I read that one of the speakers in the laptop is not working. I'll be glad to assist you with this case.
To provide an accurate resolution, I need a few more details:. Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix:. Let us use the audio troubleshooter in Windows:. Figure: Detecting problems. Now, let us uninstall and reinstall the audio driver by following the below steps:.
Finally, please perform a hardware test if the audio does not appear from the speaker. The following steps will help in running the test:. The Component Tests menu displays. Your Component Tests menu might be different, depending on the components installed on your computer. During the test, a few music notes are played in sequence and then repeated.
This test takes 1 minute to complete. Choose either the speakers or the headphones.
When asked, enter the number of notes you heard. If the audio cannot be heard from the speaker then it confirms a hardware issue and in such a case you may contact our HP phone support team to check the available service options. However, if the audio is head from both the speakers, only then you may update the BIOS on your laptop via this link: www. I sincerely hope this fixes the issue. Feel free to keep me posted. All the best! I've done all test you mentioned above.
The speaker itself on the right side is not working. The evidence points towards a hardware issue with the right side speaker. Hope this helps.
Please feel free to keep me posted for any further questions. Good luck! I disagree with your assasment. I think it is driver related. Had the same problem. Speakers were replaced. Then had the same problem again. I wonder if there is anything to be done to have HP check for driver conflicts? And I do not simply mean tech support, but actual programers.
Drivers for sound cards for HP Spectre x360 Convertible laptops | Windows 7 x64
We'll see how long it lasts.I've seen this crackling sound problem around the internet. After my research for hours, here is what I got:. It was found that some devices, i.
I'm having that exact same problem, regarding the annoying, really annoying crackling sound in a brand new HP x Spectre. I have experienced this problem using both windows 8. So we are down to two options: either it it a hardware problem I'm really, really hoping it is notor a BIOS issue. By searching for this problem through the internet I've foun a guy that claims he fixed the problem in a HP x he doesn't say if it is spectre, pavillion, or what by updating the BIOS:.
And even more not to have any kind of "official" walkthrough to solve this problem. In wondows the sound quality has improved noticeabily. In kubuntu But we know how this story goes The sound still has issues. Almost the same as before: when the sound gets louder the speakers vibrates like saturating more the left one than the right one. Any updates on fixes? I just bought my spectre new dx and I am having the same problem.
Infact, this is my second one with the same issue, after returning the first. Best way to describe it is when someone yells or there is a loud sound in an audio file, the speakers buzz and crackle. The volume level on the laptop doesn't matter. Almost sounds like peaking or something. It's pretty jarring. I spoke to hp when I had the first laptop, and after failed troubleshooting, they suggest I send the laptop in for repairs.
Going to tinker with this for a few days, and if nothing comes of it, I'll return maybe exchange it at the retail store.
I had this problem the other day. This worked for me! I have found two solutions to this problem. I was experiencing constant crackling of audio on my HP Spectre x dx running Windows Unfortunately, this means the audio is of lower quality, so that is why I tried my next solution. It says HP updated this driver on August 19th, Maybe they did address the crackling issue with this update. I was already running Version 6. When you install the driver, it uninstalls your previous driver no roll back driver option and installs this version.
Now, after restarting the computer a couple times, my audio is crystal clear with no crackling, and I can still use the Audio Enhancements in the DTS Audio Control Panel. I also have the same problem but got progressively worse. It seems intermittent. Sometimes not there at all. If lots of people have had machines changed and it is still not working then it is clearly a software issue. I have tried your solution.Sign in. Home Search hp spectre x sound card.
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Thank you for stopping by the HP forums. I reviewed the post regarding scanned documents being saved as garbled or unreadable text. I will be glad to assist you here. Superb description and splendid diagnosis of the issue before posting. Kudos to you for that. Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please. Please note that I am not overloading you with a lot of troubleshooting steps.
Instead, just like you, I am eager to ensure that the problem gets resolved. So I am providing you with more resources and information at your disposal to deal with the situation better.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Take care now and have a superb week ahead. I have the same problem, Volume always turns back toIcon always on top left. None of the advice above did help Didn't find what you were looking for? Ask the community or Ask the Virtual Agent.
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Before attempting the other troubleshooting steps in this document, restart your computer, and then test the audio to see if the problem is fixed. Click the Troubleshooting and fixes tab, and then click Audio Check in the One click fixes section.
Click Nextand then wait for the audio test to complete. Review the test results on the audio and microphone diagnostic results display, and then click Test Audio. If sound is not heard correctly, click Unable to Hear Audio and then follow the on-screen instructions. Step 3: Use the troubleshooting tool in Windows Run the audio troubleshooting tool in Windows to automatically fix common audio recording and audio playback problems with your computer.
In Windows, type find and fix audio into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems. Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.
Select the device you want to troubleshoot, and then click Next. Wait while the troubleshooter detects problems and makes changes or prompts you to make changes. When the troubleshooter is done, the Troubleshooting has completed page displays, listing any problems found and what changes were made to the computer.